Your satisfaction is very important for us. We offers a return period of 15 days from date of receipt ( video games hardware and software are unreturnable). Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special orders or closeouts are not eligible for return.
All returns will be assessed a 15% restocking fee. All returns must be shipped prepaid. Handling fees and freight charges will not be refunded.
Damages are the responsibility of the carrier once the shipment has been released. You are responsible for making damage claims with the carrier as soon as the damage is detected. Please save all packaging it must be available for inspection by the carrier.